Delivery Policy

SHIPPING & DELIVERY POLICY

  • While we will endeavor to have products ordered delivered as soon as possible, MithilanchalGroup is not liable for any delay in delivery by the courier company / postal authorities and only guarantees to hand over the consignment to the courier company or postal authorities within 5 working days from the date of the order and payment or as per the delivery date agreed at the time of order confirmation. Delivery of all orders will be to the registered address of the buyer as per the address mentioned in the account at all times (Unless specified at the time of Order).
  • While we shall strive to ship all items in your order together, this may not always be possible due to product characteristics, or availability.
  • Please note all items (including gifts) will be shipped with an invoice mentioning the price, as per Indian Tax Regulations.
  • Cash on Delivery option is not available now and hopefully, we can make it available.
  • For domestic buyers, orders are shipped through registered domestic courier companies and /or speed post only. Orders are shipped within 7 working days or as per the delivery date agreed at the time of order confirmation and delivering of the shipment subject to Courier Company/post office norms.
  • For International buyers, orders are shipped and delivered through registered international courier companies and/or International speed post only within 10 working days.
  • Though the company always try to deliver products in good condition and avoiding any mismatch of products, customers will get their amount refunded within 3 business days and will take back the products at its own cost.